Return & Refund Policy

Refund & Exchange Policy – Jais Fashion

At Jais Fashion, customer satisfaction is our priority. Please review our policy before making a purchase.

No Refund Policy

We do not offer refunds under any circumstances. All sales are final.

Exchange Policy

You may request an exchange under the following conditions:

Size-related issues – If the size does not fit, you may exchange it for a different size.

Incorrect product delivered – If you receive the wrong item, we will process an exchange at no extra cost.

Exchange requests must be made within 7 days of receiving the product.

Exchange Charges

A shipping charge of ₹80 applies for size exchanges.

If the wrong or defective product is delivered, no additional charges will apply.

Product Eligibility for Exchange

To qualify for an exchange, the product must:

Be unused, unwashed, and in its original packaging.

Not be damaged (unless received in a defective condition).

If the item is incorrect or defective, you must provide photographic proof via email.

How to Request an Exchange

Email us at [Customer Service Email] or call us at [Customer Service Phone Number] with your order details.

After approval, we will provide further instructions, including shipping and payment details if applicable.